Released on = December 19, 2005, 5:28 am

Press Release Author = Easyspace

Industry = Internet & Online

Press Release Summary = Having just launched 2 new products - the Easyspace Blogs
and the Easyspace Affiliate scheme - and recently announcing major changes to its
customer service and customer support efforts, including increased staff levels and
a new telephone support system, Easyspace has now given its web site a complete
overhaul.

Press Release Body = This week has been yet another significant period in the
ongoing service development process for UK web host Easyspace.

Having just launched 2 new products - the Easyspace Blogs and the Easyspace
Affiliate scheme - and recently announcing major changes to its customer service and
customer support efforts, including increased staff levels and a new telephone
support system, Easyspace has now given its web site a complete overhaul.

With so much focus on improving customer experience, the Easyspace web site has not
had the development attention its owners would have liked since take over some 18
months ago. Now that a strong improvement plan is in place for the continuing
development of its customer relations, Easyspace has been able to turn some of its
development focus to www.easyspace.com.

Easyspace.com, since takeover, has gone through several slight upgrades and
occasional additions but has never, until now, been subject to such a concentrated
re-development.

Rather than upgrading existing pages, the Easyspace team have re-built the whole
site from the ground up. While updating existing pages would have been easier in
terms of time commitments, re-building has allowed the team to use more modern
coding methods and techniques, in turn delivering a faster, more reliable online
service.

The site, in terms of branding and general page layout, remains similar to the site
of old. Developments have centered on improving usability for users, with a more
structured approach to internal linking and page relationships, and a genuine
attempt at following SEO, accessibility and W3C guidelines where practically
possible.

Out-of-date HTML tags and redundant lines of code have been replaced with dynamic
PHP and W3C level HTML and CSS, and use has been made of numerous ad-ons to take the
site functionality above and beyond the level expected by customers.

The priorities and objectives of the developments have been based mainly on the
feedback received from customers over the last 18 months and a common sense
realisation that the site had to be updated to reflect the improved Easyspace
service and new product offerings.

An Easyspace spokesperson said "Times have changed and the Easyspace service has
moved on leaps and bounds since we took it over 18 months ago. There has been
massive improvement in customer communications and support as well as developments
and roll-outs of new Easyspace products. We felt the time was right to reflect these
improvements through the functionality and usability of our web site."


Web Site = http://www.easyspace.com

Contact Details = Lister Pavilion
Kelvin Campus
West of Scotland Science Park
Glasgow
G20 0SP